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Quality Policy & Operation

Pre-Sale and Post –Sale Support

We do offer our customer both pre-sale and post-sale support.

Pre –Sale Support includes timely response to request for information and keeping the customer informed of current product update and job quotations. During the sale, SPARKLINK makes sure that each order is expedited and the customer is informed of its status.

Post-Sale Support includes follow –up calls as well as the help with installation and other obstacles that may occur. We also understand that will be problem from time to time, for which we have created a feedback system to deal with complaints in a timely and orderly fashion.

 

 


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